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How to share feedback and requests?

Sharing updates on your awarded tasks to Hotspring is simple and helps our team respond quickly and accurately. Here’s a quick guide on how to send feedback, request changes, or provide new materials.

Accessing Your Awarded Task

After logging in, you will see all your projects listed on the home dashboard.
Open the relevant project and navigate to the task that has already been awarded.

Using the Update Options

If you need to share any information or changes, click on the Update button.
You will see several update options based on the kind of request you want to send:

Correction

Use this option to share feedback, comments, or correction notes with the team.

Deadline

For requesting a new deadline, select this option and choose a new preferred date.

References

Use this option to share additional references or notes

Source Media

Use this option to share updated source footage.

Specifications

Select this if there are changes in the technical or delivery requirements.

Alternatively, you can also share these updates directly in the task chatbox, and we’ll take it from there.